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NoelESAsked on October 8, 2015 at 6:28 PM
I'm trying to test out a form to make sure it works, and when I click Submit and it should be taking me to the PayPal payment page, I get this error message:
I've tested before and not had this issue. It's happening to others here at the office too so I need to fix this before people start ordering for real. This is the link to the form (actually there are two) in question:
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Elton Support Team LeadReplied on October 9, 2015 at 1:57 AM
I can't seem to find the error message you mentioned. If that's an image, would you mind uploading it on your post? http://www.jotform.com/answers/679180
By the way, I also checked your Paypal payment field and it seems configured properly. Perhaps the error message would give us better insights about the problem.
We'll await your reply.
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NoelESReplied on October 9, 2015 at 5:10 PM
Thanks for the reply EltonCris. I thought I had included the screenshot but I guess I posted it incorrectly. At any rate, I tested it again today and it seems to be working, so perhaps there was just something wrong on PayPal's end that they've fixed.
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Elton Support Team LeadReplied on October 9, 2015 at 6:43 PM
Cool. Glad to hear this is now resolved.
Feel free to contact us again should you have any other questions or concerns.
Have a happy weekend ahead! )