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realestatecoachAsked on September 23, 2015 at 6:30 PM
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MikeReplied on September 23, 2015 at 6:43 PM
It seems to be not possible to delete a theme at the moment. This issue has been escalated to our Development Team for consideration now.
There is no ETA for when it will be fixed, but we will let you know once we have any updates.
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Aytekin JotForm FounderReplied on September 24, 2015 at 4:32 AM
We have opened a ticket. Please let us know which theme you need to be deleted and our support team will delete them for you for now.
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realestatecoachReplied on September 24, 2015 at 8:47 AMBoth of the ones I created the picture would not upload. So neither is of
use at this time. So I would say both for now. Until picture upload error
is repaired
Thank you
Brett
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CharlieReplied on September 24, 2015 at 12:13 PM
Thank you for the confirmation. We will forward this request to the team in charge with the "Themes" section and have those themes remove.
We will update you on this thread when this has been done.
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realestatecoachReplied on September 24, 2015 at 1:47 PMOk Thank you
Is there any updates on the picture upload problems?
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CharlieReplied on September 24, 2015 at 2:53 PM
Regarding the picture upload problems, I believe it is being taken care of specifically on this thread: http://www.jotform.com/answers/668944. You will receive updates directly on that link.
Thank you for your understanding.
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CharlieReplied on September 24, 2015 at 3:04 PM
I have deleted the Themes "Beautiful Home" and "Beautiful Home Background" in your account.
You can check your "My Themes" section to verify if they are still there.
Should you need any assistance again, please do let us know here in the forum.
Thank you.
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realestatecoachReplied on September 25, 2015 at 5:47 PMIt looks like the photo upload is still not yet working in "My Themes" I
was able to verify the old ones were removed. Also the only place that
allows the upload appears to be the public view only. Private mode has no
optoins
Thanks,
Brett
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MikeReplied on September 25, 2015 at 6:38 PM
I have updated related thread, please follow the next link.
http://www.jotform.com/answers/668944
Thank you.
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realestatecoachReplied on September 25, 2015 at 6:47 PMActually I think the issue was the photo was too large in size. I did a
screen shot and that uploaded. But I can't seem to get the theme to apply
to my Clone form for a test
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jonathanReplied on September 25, 2015 at 7:30 PM
Please click on this link http://www.jotform.com/answers/668944 or copy it on your browser to open the discussion thread. You can post your follow-up and update message there instead.
I just checked and can see my colleague had already updated the thread with respnse.
Thank you.