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omarga22Asked on September 17, 2015 at 1:14 PM
I need to know where to put the validation code and how to get there
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Welvin Support Team LeadReplied on September 17, 2015 at 5:11 PM
We have provided the instructions in this guide: https://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert.
Basically, after you select "Verify Address" in the add email option, you need to wait and get the verification codes. You should not close the window.
Please try adding your custom email again. Or, add it using SMTP method: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form.
Thanks