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gerrymckevittAsked on September 7, 2015 at 5:05 AM
Hi all,
I use Safari on Mac as my browser. When I embed the form to my website, it displays perfectly on Safari - however, others cannot get the form to display on Firefox or Chrome, which I've confirmed by trying it myself.
Ordinarily we embed our forms using the Drupal option - based on similar questions asked here I tried embedding it using the iFrame option instead, but the problem persists.
I've also tried embedding it with both, with the 'Secure Form' boxed ticked (per a previous question's answer), but it still doesn't display across all browsers.
In each case, it displays on Safari but not on Firefox or Chrome - I've not tested it on Windows as I only have access to Mac at work.
What should I do? -
Evren VP of GrowthReplied on September 7, 2015 at 7:38 AM
Hi there,
You are getting error because you should embed your form over https. Can you embed this code:
<script type="text/javascript" src="https://secure.jotformpro.com/jsform/51324186994968"></script>
Please feel free to contact me for further information.
Thank you
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gerrymckevittReplied on September 7, 2015 at 9:09 AM
Hi Evren,
Many thanks for your help!
I've made that change, and the form now displays on Safari and on Firefox, but does not appear on Chrome. -
Evren VP of GrowthReplied on September 7, 2015 at 9:20 AM
Hi,
I'm looking into your websites source code and it seems nothing changed.
Please open this url on chrome
view-source:https://www.educatetogether.ie/ethicaleducation2015
Go to line 188
Be sure your src url starts with https.
<script type="text/javascript" src="https://secure.jotformpro.com/jsform/51324186994968"></script>
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vikulensiaReplied on September 7, 2015 at 9:40 AM
Подскажите пожалуйста. После установления SSL Сертификата у меня пропали формы с сайта. И теперь не устанавливаются. Что делать?
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gerrymckevittReplied on September 7, 2015 at 9:42 AM
Hi there,
This is what I see on my side when I edit the page, it appears to match what you said to enter: -
Evren VP of GrowthReplied on September 7, 2015 at 9:49 AM
Hi,
It seems you are using drupal content management system. Can you clear cache files ?
Drupal 7: Administration > Configuration > Development > Performance
Click the "Clear all caches" button located under Performance.
Please feel free to contact me for further information.
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vikulensiaReplied on September 7, 2015 at 9:51 AM
Анкета была здесь https://avon--luck.ru/rabota-v-avon/registraciya-v-avon/ и здесь https://avon--luck.ru/ я пробую ввести заново код формы, ничего не отображает. Попробовала сделать новую анкету и вставить на страницу, тоже ни чего не отображает.
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Evren VP of GrowthReplied on September 7, 2015 at 10:03 AM
Hi gerrymckevitt,
I'm sorry for the inconvenience.
I also detect that the url should be secure.jotformpro.com.
So your code should be:
<script type="text/javascript" src="https://secure.jotformpro.com/jsform/51324186994968"></script>
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Evren VP of GrowthReplied on September 7, 2015 at 10:05 AM
Hi vikulensia,
You are also having same problem. Your embed code should be
<script type="text/javascript" src="https://secure.jotformeu.com/jsform/51936240605351"></script>
Please feel free to contact me for further information.