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DandCAsked on September 5, 2015 at 8:28 PM
Hello,
I reply to the submission in my inbox on Jotform, but the senders have not receive them.
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JanReplied on September 6, 2015 at 4:50 AM
I was able to send a reply to the sender in the submissions area.
Please ask your users to check their spam or junk folders. If it is still the same, please ask them to white list our IP addresses.
Thank you.