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martynt1Asked on September 1, 2015 at 8:00 PM
You asked me to use an iframe for my code - I did. I intuitively set the scrolling to "yes" to solve my problem. The "submit buttons" do show now, but, they are over the footer when you add multiple files.
On another note, the drop down arrow next to support (and plugins) on YOUR site won't drop down.
Please cc the reply to:
Monica Morgan
webmaster for Package Plus Printing
monica@websitesbymonica.com
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BJoannaReplied on September 2, 2015 at 4:51 AM
From screenshot you provided I see that this issue is happening when you upload multiple files to your form. You iFrame code is this:
<iframe id="JotFormIFrame" style="width: 100%; height: 992px; border: none;" src="//form.jotform.us/form/52366990142155" width="300" height="150" frameborder="0" scrolling="yes"></iframe>
Can you please re-embed your form and use this iFrame code:
<iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.us/form/52366990142155" frameborder="0" style="width:100%; height:992px; border:none;" scrolling="auto"></iframe>
It that dose not help you can increase height of your iFrame code.
Hope this will help. Let us know if you need further assistance.
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martynt1Replied on September 3, 2015 at 9:33 AM
We got your email, and I did what you asked, and the problem is still there. :(
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Kiran Support Team LeadReplied on September 3, 2015 at 11:52 AM
Could you try changing the height to 900px and see if that helps?
<iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.us/form/52366990142155" frameborder="0" style="width:100%; height:900px; border:none;" scrolling="auto"></iframe>
Let us know if the issue still persists. We will be happy to take a look again.
Thank you!!