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meigancanfieldAsked on August 21, 2015 at 11:57 PM
I would like to save my form into a fillable PDF that I can email to my Clients, but when I do things are out of whack and my text boxes are black. Also my images are way too big and are being cut off - what to do? Thanks.
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BorisReplied on August 22, 2015 at 5:54 AM
We are sorry for the inconvenience. I assume that this is the form in question:
http://www.jotform.us/form/52325645606152
I have cloned it into my account for testing, and used our Create PDF Form feature on it. The resulting PDF looks fine on my end:
Please try opening the form in Adobe Reader, or FoxIt Reader, and let us know how it goes.
If the PDF form still doesn't display correctly on mentioned PDF readers, I have cleared your form caches, so please try re-creating the PDF of your form again.
You can also read the following page for more details: Fillable PDF - Everything you need to know about JotForm Fillable PDF Creator.
Kindly let us know how it goes with Adobe or FoxIt Reader, and if re-creating the PDF form helps. Thank you.