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JoaoSaudeAsked on August 17, 2015 at 9:12 PM
Gentlemen , I'm trying to upgrade my account with the credit card and I can’t complete . My card is released for international purchases. Please can help me complete the purchase ?
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Ashwin JotForm SupportReplied on August 18, 2015 at 4:36 AM
Hello JoaoSaude,
I'm sorry for the trouble caused to you.
Do you get any error message when you input your credit card details? Can you please share a screenshot of the payment screen what you see? The following guide should help you how to upload image in forum post: http://www.jotform.com/answers/277033
I would suggest you to please sign out form your account and then sign in again before attempting to upgrade your account again.
We will wait for your response.
Thank you!