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BodygroupIntAsked on August 11, 2015 at 7:41 AM
Hi
i have 4 industry sectors
and each sector has its own sub sectors
depending on what Idustry sector is selected
the sub sector field and its options appear.
the problem is that the 3 blank sub sector is overwriting the actual selection when i map into Open CRM
so i end up with nothing
i have put on conditions that if that sub sector is not selected it is disable but it is still overwriting and not working?
is it actually being disabled?
please reply ASAP i am under a lot of pressure thank you
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BorisReplied on August 11, 2015 at 11:06 AM
I would recommend that you add another field such as a Text Box field to your form, and update it using Conditional Logic to Update a form field value. You would set up your conditions to fill it out with the value users select in one of your sub sectors.
You can also make this new field hidden, so that it does not confuse your users.
After this is done, you would simply map this Text Box field with your correct field in the Open CRM.
I hope this helps. Please let us know how it goes, or if you need further assistance in setting it up.