-
SgulechhaAsked on August 4, 2015 at 3:24 AM
-
Chriistian Jotform SupportReplied on August 4, 2015 at 8:36 AM
Hi,
I checked one of your forms (https://www.jotform.com/52123365424953) and I see that you are using Stripe Payment Tool. You will be able to cancel your users' subscription through the Stripe Dashboard page at any time. However, it looks like Stripe does not provide built-in mechanism for users to cancel their own subscriptions.
Currently, we do not have the functionality to cancel subscription using JotForm's Stripe Integration of your users.
Do let us know if you need further assistance.
Regards. -
SgulechhaReplied on August 4, 2015 at 8:42 AM
thankyou sir..
-
SgulechhaReplied on August 4, 2015 at 9:10 AMi have purchased premium plan on aug 1, but i didnt get any acknowledgement mail from you..please revert back soon..
-
Chriistian Jotform SupportReplied on August 4, 2015 at 10:25 AM
Hi Sgulechha,
I checked and confirmed that your account is already in PREMIUM plan. To get your invoice from your account, please follow the instructions below (screenshot).
Do let us know if you need further assistance.
-
SgulechhaReplied on August 6, 2015 at 1:27 AM
thanku sir..