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miladoxAsked on July 28, 2015 at 3:05 PM
Hi, my forms are missing ?
www.jotform.ca/form/52085528337257
http://www.jotform.ca/form/52081634165250
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jonathanReplied on July 28, 2015 at 4:13 PM
We apologize for any inconvenience caused.
The Phishing filter had wrongly disabled the account and the form due to suspected phishing form you have. This one.
I have corrected the problem and have reinstated the account an the form.
You may now continue using our services.
Thanks.
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miladoxReplied on July 29, 2015 at 12:53 AM
same thing happened again, why is it happening ? :(
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Chriistian Jotform SupportReplied on July 29, 2015 at 3:58 AM
Hi,
I checked your account and it seems it was automatically suspended by our Phishing Detector due to your form - http://www.jotform.ca/form/52085528337257. It was detected as a Phishing form because you only have one field in your form and it is a payment field.
I have activated your account again. However, to avoid being suspended again you need to avoid having forms that contains one field only specially if it is a payment field.
Do let us know if you need further assistance.
Regards.