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lblanco3Asked on June 17, 2015 at 2:38 PM
I was wondering if there is the way to set up a form to gather case information, when I try to map fields it ony allows me to select Accounts and Contacts, but Im trying to create a web to case form.
thanks in advance.
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jonathanReplied on June 17, 2015 at 4:29 PM
I assume you meant this Salesforce Case.
You can also use Zapier as an intermediary with making connections that we don't immediately provide.
https://zapier.com/zapbook/jotform/salesforce/
In this case though, I don't see a JotForm->SalesForce Case, connection.
But I will submit a feature request ticket to our higher team support and see if they can consider a direct integration to Salesforce Case.
I cannot provide you any time frame for this, but we will notify you here for any news/updates on the status when available.
Thanks