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barry671Asked on May 20, 2015 at 11:38 AM
Hello, I have installed the Wordpress app in the backend of my Wordpress site. Everything seems to be working properly except my form is being cut off on the bottom. Is there a quick fix for this? Any help would be appreciated.
Thanks,
Matt
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SammyReplied on May 20, 2015 at 12:21 PM
Your form seems to be getting cut off because the iframe you embedded wit with has a height smaller than the form height.
You can try increasing the height or enabling the form scrolling feature (or both if preferred)
See the following code snipped from your site, the bold items are the ones that need changing
<iframe onDISABLEDload="window.parent.scrollTo(0,0)" src="" allowtransparency="true" name="51344080157853" id="51344080157853" style="width: 100%; border: medium none; min-height: 300px; height: 1060px;" scrolling="yes" frameborder="0"></iframe>
Hope this addresses your issue
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barry671Replied on May 20, 2015 at 12:29 PM
Thanks, Where would i edit this code if i am using the jotform plugin on wordpress.
matt
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SammyReplied on May 20, 2015 at 12:41 PM
I would recommend embedding the form using the iframe embed method
use this guide as a reference
Paste the iframe code using the text editor and not the visual editor, then apply the previous setting I had illustrated
http://www.jotform.com/help/299-How-to-Embed-Form-to-Wordpress-com
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barry671Replied on May 20, 2015 at 1:09 PM
Ok thanks, I will give it a try
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David JotForm SupportReplied on May 20, 2015 at 1:26 PM
Just let us know if things still don't look the way you would like and we will be happy to see what else we can do. Though, my colleagues solution should allow you to adjust the height of the frame to include your whole form.