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criterionsAsked on May 14, 2015 at 10:05 AM
I have a personal address setup (previously confirmed) as the sender for new submission emails and am no longer receiving them.
As I said, I had previously confirmed the email address and had been receiving messages perfectly up until about 9am this morning.
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SammyReplied on May 14, 2015 at 12:11 PM
I have checked your email logs and the report is the emails are being delivered successfully, could you kindly check if they are being routed to your spam folder.
Below is a screen-grab of your email logs