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mb1940Asked on May 6, 2015 at 3:43 PM
Hi, I have created a form called "Portrait Agreement" and it is not working on Android phones; it is working on I-phones. I have followed the directions you posted when issues are happening, but the updates are not working as you outline. Do you have any additional advice?
Thank you,
Claudine
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MikeReplied on May 6, 2015 at 5:03 PM
Thank you for contacting us.
There is a form iFrame height issue on Android mobile Chrome caused by website mobile styles. The iFrame is set to "height: auto !important" by website and this is not working properly.
You can try to replace your form Embed code with the next iFrame code to see if it works better.
<iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotformpro.com/form/50574832651962" frameborder="0" style="width:100%; height:1560px !important; border:none;" scrolling="auto"></iframe>
Alternatively, it might be possible to edit the CSS files of your website.
If you need any further assistance on this, please let us know.