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daviddekelAsked on May 4, 2015 at 9:06 AM
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CharlieReplied on May 4, 2015 at 9:19 AM
Hi,
I see you have a couple of forms being edited, may I know which one of them you are referring that is connected to InfusionSoft?
Also, are you using the default Date field? It is recommended that you use the DateTime field under the Quick Tools section when mapping a date value. We'll wait for your response.
Thank you.
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kausewayReplied on May 4, 2015 at 8:11 PM
This was built by a 3rd party vendor. I reached out to him last year when it was not working for me. He said he corrected it but I never got it to work. Jotform support is great but they most likely cant help if it is the 3rd party problem. Here is the guys name. REach out to him and see if he can help..
Mark Joseph <infusedmj@gmail.com>
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CharlieReplied on May 4, 2015 at 10:21 PM
@kauseway,
I see that you already have a ticket on this, I would like to suggest that you reply on your original thread so that it can be escalated again, our developers are in touch with some InfusionSoft devs and they could send them an email regarding the concern. Here is the link to your thread: http://www.jotform.com/answers/469878, please do post your reply there so that they can make a follow up.
Thank you.