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gregpareAsked on April 28, 2015 at 5:44 PM
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MikeReplied on April 28, 2015 at 6:02 PM
Does it happen when someone is trying to submit your form? Can you please provide us with a link in question?
We will need to reproduce the issue, and then we will be able to escalate it to our Development Team.
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gregpareReplied on April 28, 2015 at 9:55 PM
Only happens when embedded in email. Live form works.
First Come - First Served! These spots will fill quickly!Hello MISD Employees! Here's the ONE EMAIL OPPORTUNITY that I talked about during my Budgeting & Planning for Emergencies Seminar for a COMPLETELY FREE 60-MINUTE FINANCIAL COACHING SESSION.We'll look at your budget, talk goals and address any other financial questions you might have. Remember, I promise no hard sales, and I don't sell insurance or investments! I look forward to helping!Take three minutes and fill out this information. This will help me prepare. Once submitted, either myself or a fellow coach will be in touch to discuss a time and date that works for you. (Please disregard if you are only participating in the Stash the Cash Savings Challenge and did not request to be contacted for Coaching.)First Name Last NameYour Email Your Cell-Area Code Phone NumberSpouse's NameFirst Name Last NameSpouse's Email Spouse's Cell-Area Code Phone NumberYour Birth DateJanuary February March April May June July August September October November December Month 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Day 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 1989 1988 1987 1986 1985 1984 1983 1982 1981 1980 1979 1978 1977 1976 1975 1974 1973 1972 1971 1970 1969 1968 1967 1966 1965 1964 1963 1962 1961 1960 1959 1958 1957 1956 1955 1954 1953 1952 1951 1950 1949 1948 1947 1946 1945 1944 1943 1942 1941 1940 1939 1938 1937 1936 1935 1934 1933 1932 1931 1930 1929 1928 1927 1926 1925 1924 1923 1922 1921 1920 YearSpouse's Birth DateJanuary February March April May June July August September October November December Month 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Day 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 1989 1988 1987 1986 1985 1984 1983 1982 1981 1980 1979 1978 1977 1976 1975 1974 1973 1972 1971 1970 1969 1968 1967 1966 1965 1964 1963 1962 1961 1960 1959 1958 1957 1956 1955 1954 1953 1952 1951 1950 1949 1948 1947 1946 1945 1944 1943 1942 1941 1940 1939 1938 1937 1936 1935 1934 1933 1932 1931 1930 1929 1928 1927 1926 1925 1924 1923 1922 1921 1920 YearYour Occupation Spouse's Occupation How often do you get paid?Weekly Every Two Weeks MonthlyWeekly Every Two Weeks MonthlyOwn Rent Living rent free with family or friends$0 to $1000 $1000 to $3000 Greater than $3000 I owed and paid less than $1000 I owed and paid more than $1000 I still owe the IRSSubmit -
gregpareReplied on April 28, 2015 at 9:56 PM
Obviously, above paste didn't work. I sent a separate email to tech support.
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Kiran Support Team LeadReplied on April 29, 2015 at 2:54 AM
It seems that you have embedded the source code in the email. As I tried to submit the form from the email you've sent, I was able to submit it normally.
Since you were able to siubmit the form using direct URL, the issue could be with the newsletter app that you are using. Could you let us know which email newsletter that you are using? Please be noted that embedding source code directly on an email is not recommended due to any conflicts with the email inbuilt scripts that might result in malfunctioning the form. Instead you may try embedding using iframe if the newsletter is supported or a direct link.
Hope this information helps. Please get back to us if you need any further assistance. We will be happy to help.
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Kiran Support Team LeadReplied on April 29, 2015 at 3:07 AM
Okay. Sorry, I overlooked about the newsletter app. I see that you are using JotForm Email newsletter app and providing the direct link to the form in Email settings.
I've tested a form with the app from my end, I was able to submit the form from the email received without any error message. Please try clearing the browser cache by following the steps provided in the guide below to see if that helps :
http://www.wikihow.com/Clear-Your-Browser%27s-Cache
Let us know if you need any further assistance. Thank you!
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gregpareReplied on April 30, 2015 at 2:58 PM
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MikeReplied on April 30, 2015 at 3:34 PM
I am sorry to inform you, but we only provide assistance via this support forum and email.
The HTML E-mail option is expecting to receive a link to prepared email template instead of the raw HTML code. It means that we cannot use the actual form link as the HTML email template link.
The issue with apostrophe symbols is probably related to automated escaping which is related to security reasons. We will check this issue via the next thread:
https://www.jotform.com/answers/562193
Thank you.
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gregpareReplied on April 30, 2015 at 8:46 PM
So, can you give me an example of what the HTML email code would look like for
http://form.jotformpro.com/form/51166568651966