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CarminaCMcGeeAsked on April 24, 2015 at 11:30 PM
I followed the instructions to enable the email notification within each form - send the test emails after making sure that my email as recipient was correct - nothing. Checked my spam filter - nothing there. Am I missing something?
Thanks for the help.
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BJoannaReplied on April 25, 2015 at 5:31 AM
I have checked Email Notification inside of your form and it is set properly.
Also I submitted one of your forms and submission was sent successfully.
I can suggest to contact your email provider and request them to add JotMail's IP Addresses to their whitelist.
Inside of this article you can find JotForm IP list:
http://www.jotform.com/help/145-whitelisting-jotmails-ip-addresses
Hope this will help. Let us know if you need further assistance.