How to send an autoresponder email to form fillers so they can view their submission data?

  • PD2023
    Asked on September 24, 2023 at 10:01 AM
    As I have 100 students, I need a way to make this information available to them - either through the app or via an alternative way (perhaps in the response email?).
  • Rayzel JotForm Support
    Replied on September 24, 2023 at 11:06 AM

    Hi Doron,

    Thanks for reaching out to Jotform Support. You can allow the form fillers to view their submissions by providing a direct link. Let me show you how to do that:

    1. In Form Builder, click on the Settings tab in the orange navigation bar at the top of the page.

    2. Click on Thank You Page on the left menu.

    How to send an autoresponder email to form fillers so they can view their submission data? Image 1 Screenshot 60

    3. Add this link to your Thank You message. Remember to hyperlink the page:

    https://www.jotform.com/submission/{id}


    How to send an autoresponder email to form fillers so they can view their submission data? Image 2 Screenshot 71

    Here's what the Thank You Page should look like:

    How to send an autoresponder email to form fillers so they can view their submission data? Image 3 Screenshot 82

    You can also set up an autoresponder email with the submission link in your form that will be automatically sent to the form fillers after form submission. Let me show you how to set it:

    As a prerequisite, it is needed that you have a field that stores the email of the form filler. The Autoresponder Email typically uses the Email field that is set up in the form. 

    1. In Form Builder, go to Settings in the orange navigation bar at the top of the page.

    2. Click on Emails in the left menu.

    3. Typically, if you have added an Email field in the form, the autoresponder email will be automatically created. If you want to add more, just click on Add Email.

    How to setup an Autoresponder email? Image 1 Screenshot 30 Screenshot 93

    4. Select Autoresponder Email and customize your email in the editor and add the submission link.

    How to send an autoresponder email to form fillers so they can view their submission data? Image 4 Screenshot 104

    Here's an example below:

    How to send an autoresponder email to form fillers so they can view their submission data? Image 5 Screenshot 115

    Give it a try and let us know if you have any other questions.

  • PD2023
    Replied on September 24, 2023 at 1:13 PM

    Hi Rayzwl,

    I tried adding the hyperlink to the autoresponder email View your submission

    I filled the form from a different account.

    The email indeed contained the line but when I clicked on it I was sent to

    https://www.jotform.com/submission/5713841841124237117

    And got

    How to send an autoresponder email to form fillers so they can view their submission data? Image 1 Screenshot 20


    How can I allow users to see their submissions?

  • Mafe_M JotForm Support
    Replied on September 24, 2023 at 4:07 PM

    Hi PD2023,

    Thanks for getting back to us. Does the form that you filled out belong to your account or does it belong to another account? Can you share to us the link to the form in question so that we can take a look at it for you? 

    I checked the link provided above and I was able to access it. Take a look at the screenshot below: 

    How to send an autoresponder email to form fillers so they can view their submission data? Image 1 Screenshot 20

    Keep us updated and let us know if you need any more help.

  • PD2023
    Replied on September 24, 2023 at 10:38 PM

    Hi Mafe,

    The submission link should provide every form filler access to his/her form.

    The link only works on the google account of the form designer. I tried it with two different people who filled the form, got the autoresponder email byut when they clicked the link, they got the unauthorized access error message.

    Just to make sure, the idea is to give each submitter access to his submissions.

    Thanks,

    Doron

  • Vanessa JotForm Support
    Replied on September 24, 2023 at 11:42 PM

    Hello Doron,

    Thanks for getting back to us. Please check the submission table if it is shared with the public.

    1. Select the form.
    2. Click the Jotform Tables or Submission button.
      How to send an autoresponder email to form fillers so they can view their submission data? Image 1 Screenshot 30
    3. In Jotform Tables, click the Share button and update the Share Settings options.

    How to send an autoresponder email to form fillers so they can view their submission data? Image 2 Screenshot 41

    Give it a try and let us know if you need any help.

  • PD2023
    Replied on September 25, 2023 at 2:32 AM

    Great. This works well!

    1. I
      s there a way to make viewed submissions display properly (from right to left and right aligned as they should in Hebrew)

      How to send an autoresponder email to form fillers so they can view their submission data? Image 1 Screenshot 20 Screenshot 10
    2. I have modifield the field list extensively:
    3. Can I have them reordered in the table and in field lists according to how they now appear on the form?
    4. How can I make teh connected googlesheet reflect the changes?

    Thanks,


    Doron

  • Israel JotForm Support
    Replied on September 25, 2023 at 3:12 AM

    Hello Doron,

    Thanks for getting back to us. I moved your other question to a new thread and helped you with that here.

    Reach out again if you have any other questions.