Option to Download Excel or any other Download Option

  • BBates
    Asked on September 23, 2023 at 4:45 AM

    I don't seem to have the option to download my table to Excel or any other download option. Does this require certain level access?

  • Carlo JotForm Support
    Replied on September 23, 2023 at 9:04 AM

    Hello BBates,

    Thanks for reaching out to Jotform Support. I checked your email address used to post this thread and I cannot see any account associated with it. Please take note that the download options should be available to any plan, even for the Starter Plan. If you can share the link to your form, I can check it out and see what’s going on.

    Once we hear back from you, we'll be able to help you with this.

  • Replied on September 24, 2023 at 11:17 AM

    Thanks for your response. I/we/some members of our organization were granted access by MARIA LIQUORI (Prmwaivers@gmail.com).  I have since reached out to her to see if this is the route to get the  additional access or functionality needed.  I'm not sure if there is anything else you can do.  Here is the link to the table in question:

    https://www.jotform.com/tables/213424731533146

    Thanks,

    Barb Bates

    IndySurviveOar Dragon Boat Racing, Inc.

    Board Member

  • Eiron_O JotForm Support
    Replied on September 24, 2023 at 11:27 AM

    Hi Barb,

    Thanks for getting back to us. In order to gain access to the tables, you need to request from the owner the share link, which can be found at the top of the tables. See the screenshot below:

    Option to Download Excel or any other Download Option Image 1 Screenshot 20

    You may refer to this guide on How to Share Your Submission Tables with Jotform Tables and Collaborate.

    Let us know if you need any more help.