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RDTSAsked on April 20, 2015 at 3:12 PM
Hi,
We are unable to get the language selection menu to work. Please help solve the issue!
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BJoannaReplied on April 20, 2015 at 4:54 PM
I have cloned and tested your form and I was able to reproduce mentioned problem. It seems that there is collision with language selector and Jotform Theme. I will escalate this problem to our developers and we will inform you via this thread once this problem is solved.
Only workaround that I can provide you is to use Default theme for now. Language selector is working when theme is set to default.
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RDTSReplied on April 20, 2015 at 5:09 PM
We did try changing to default theme but this is not solving the issue on our end... The language drop down selector remains un-clickable whatever theme is being used. Any other workaround would be welcomed!
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CarinaReplied on April 20, 2015 at 6:40 PM
Please accept our apologies for this situation. This situation was forwarded to our developers. They will look into it and provide more information as soon as they have news.
I tested and also could not access the language dropdown even after changing the theme:
http://form.jotformpro.com/form/51097064724961?
We need to wait for more information from developers.
Let us know if we can assist you further.
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celerartReplied on June 11, 2015 at 1:49 PM
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BJoannaReplied on June 11, 2015 at 3:04 PM
I have inspected you website and I saw that you are using Wix Site. Did you follow this guide to embed your form to Wix Site?
http://www.jotform.com/help/70-Adding-a-Form-to-Wix-Site
If not please try to embed it following steps provided in guide above.
Hope this will help. Let us know if you need further assistance.
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celerartReplied on June 11, 2015 at 3:18 PM
Yeah i completely forgot about iFrame.
It works great now, thanks!
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BJoannaReplied on June 11, 2015 at 4:20 PM
You're welcome.
Feel free to contact us if you have any other questions.