Upgrade Account to a paid plan

  • rmanuel34
    Asked on September 18, 2023 at 1:43 PM

    Can you please have someone from your sales department to contact me 615-353-3687. I'm attempting to purchase your product for use in our organization.



    R. Manuel

  • Mafe_M JotForm Support
    Replied on September 18, 2023 at 8:03 PM

    Hi Roderick,

    Thank you for reaching out to Jotform Support. We don’t currently offer live phone support. If you have any questions, just reply to this thread, or you can create a forum thread from the Contact Us page. We’ll be happy to help.

    To confirm are you trying to upgrade your account to a paid plan, is that right? It's really easy to upgrade your account. Let me show you how:

    1. On your My Forms page, click on Pricing in the blue navigation bar at the top of the page.

    Upgrade Account to a paid plan Image 1 Screenshot 50

    You can also upgrade your subscription on your account’s Upgrade/Billing page.

    Upgrade Account to a paid plan Image 2 Screenshot 61

    2. On the Pricing page, choose the plan you want to buy.

    3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method. 

    Here’s an example of the Bronze plan:

    Upgrade Account to a paid plan Image 3 Screenshot 72

    After you click on Continue, you'll need to enter your Credit/Debit Card details.

    Upgrade Account to a paid plan Image 4 Screenshot 83

    If you choose to use PayPal, you’ll get redirected to the PayPal payment page to complete the payment. Check out this guide for more details about upgrading your account.

    Let us know if you need any more help.