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sunrisesaudiaksaAsked on September 14, 2023 at 12:26 PM
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Anna JotForm SupportReplied on September 14, 2023 at 12:30 PM
Hi sunrisesaudiaksa,
Thanks for reaching out to Jotform Support. Unfortunately, I can't find any payment merchant with the name "mada pay and stc pay saudia arbia pay". Can you double-check the name of these payment merchants and send it to us? You can also provide us the link to the website of these payment merchants so that we can check.
It would also help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.
Once we have a better idea of what’s going on, we’ll be able to come up with a solution.