Capture entries of users even if not completely submitted

  • Renato427
    Perguntado em 20 de agosto de 2023 às 23:46
    Você sabe me informar se eu consigo na quebra de página, quando o cliente responder o formulário e clicar em avançar para próxima página, eu já consiga receber as informações preenchidas? Mesmo sem ele terminar o formulário por completo
  • Lorenz Jotform Support
    Respondido em 20 de agosto de 2023 às 23:52

    Hi Renato,

    Sorry, but I'm not entirely sure what you would like to do, can you provide more information about your question so we can assist you better? To my understanding, you would like to prefill the form fields of the current page, if they click on next, which is not possible. It is possible to prefill the form fields, but it would be great if you can provide more details on what you're trying to accomplish.

    Once we hear back from you, we'll be able to help you with this.

  • Renato427
    Respondido em 21 de agosto de 2023 às 00:09

    Uma pessoa preenche o formulário com uma quebra de página e clica em avançar. No meio do formulário ela desiste de terminar de preencher. Tem como a gente captar as informações das primeiras páginas que ela preencheu antes de desistir?

    Por exemplo:


    Ela preencheu nome, e-mail e telefone e avançou para próxima página. Depois disso ela desistiu de terminar o formulário. Tem como eu captar o número e telefone que ela já havia preenchido e clicou em avançar?

  • Lorenz Jotform Support
    Respondido em 21 de agosto de 2023 às 00:22

    Hi Renato,

    Thank you so much for the additional information. Not possible, unfortunately, the only time entries are captured is if they submit the form. However, if your form is very long, where most users have that as a reason to not complete the form, then you can take advantage of the "Save and Continue forms later" feature. It will at least allow users to save their progress and come back to it later. Let me show you how to set it up.

    • In the Form Builder, select the submit button.
    • Click on the Gear icon to open its settings.
    • Inside the element settings, go to the Advanced tab.
    • Lastly, enable Save and Continue.

    Capture entries of users even if not completely submitted Image 1 Screenshot 20

    You can also enable it from the Form Settings, we have a guide about that here. Please keep in mind that if they save their progress, you get to have access to the saved drafts from the submission table, even if they are not completely submitted yet. You can follow this guide on How to View Incomplete submissions.

    Let us know if there's anything else we can help you with.