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Voodoo8648Asked on March 25, 2015 at 6:28 PM
Hi, I can send a test email and successfully get the email delivered... but people have been submitting forms, and I send a test form but I am not getting the email notifications.
This is for the House application form. what am I doing wrong? I used to successfully get emails for other form without a problem
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raulReplied on March 25, 2015 at 7:36 PM
Upon checking our mail logs, I see that the emails are being sent correctly from our servers.
Please try to add noreply@jotform.com to your contacts list to ensure that emails are not treated as SPAM. You may also try to ask your email administrator of your @artsrentals.com account to whitelist our IP addresses.
I hope this helps.
If you need further assistance, please let us know.
Thanks.