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simchardAsked on March 16, 2015 at 1:55 AM
I'm confused as to who is generating the email address (simon.chard@pinnacle-psg.com) in the attached. is it from yourselves or from the dropbox account? it's an old one and I want to change it.
Kind Regards
Simon
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Welvin Support Team LeadReplied on March 16, 2015 at 5:50 AM
Hi Simon,
I think that is because your Sender Email setting is empty. Our system used the old one which the email from your screenshot. This is your current settings:
You should select either noreply@jotform.com or noreply@formresponse.com. Otherwise, you can add your own using any of the following methods:
https://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address
https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
Thank you!