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bdoodleAsked on February 14, 2015 at 11:21 PM
My form is not cleared after it is submitted. I have read many forum questions asking about clearing a form after submission. You have answered that having a form still reflect prior submission input (when it is returned to after a submission) as a feature and a function of the autofill option. It is a feature when you leave the page BEFORE you have submitted it and find the details still there when you return. If is a problem when the input data from one submission remains when one returns to the page perhaps for an entirely different purpose or order. e.g. It is a problem when the quantity and color of something on a previous order remains on the form when reaccessed later (after the data was submitted earlier) when the customer may want to order something else.
Do you have a way to achieve this without the user having to hit clear form before they start any subsequent form completion and without having to disable autofill, a helpful option which causes their name and address to appear automatically when they begin to reenter those fields? Am I missing something?
Please let me know.
Thanks very much!
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Welvin Support Team LeadReplied on February 15, 2015 at 3:50 AM
Hi,
Unfortunately, there's now way you can do that if the AutoFill feature is enabled to your form. The autofill feature is currently added to save form field entries for a specific period of time. It's either someone will click the "reset" button or manually remove the previous field entries after they refresh the form.
For now, I think of requesting an option to exclude fields in the autofill feature. Are you thinking of the same, perhaps? Or, maybe a reset button for a specific section in the form - inside each form collapse? Let me know!
Thank you!
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bdoodleReplied on February 15, 2015 at 8:26 AM
Hi,
Thanks for your reply. If autofill prevents the loss of input data BEFORE submission, then I want to continue to use it for all fields.
Is there a way for me to code the evoking of the form clear form button function after someone clicks on the submission button and it is successful?
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bdoodleReplied on February 15, 2015 at 11:39 AM
Thanks for your response. I really do appreciate your support!
Trying another tack...
I've put a clear form button at the top of the form, but I don't want the form to be submittable from there. (This clear form button would be used if someone wanted to clear a previously submitted order or if they wanted to start over once they had started filling in a form.) Since the clear form button only comes with the submit button, I have used a wee image that blends into the form for the submit button so it won't be noticed by a user. Unfortunately, the image has a red border. How can I remove that red border on this pseudo submit button? -
JanReplied on February 15, 2015 at 1:17 PM
I need to create another thread for your other inquiry because it is considered as a different issue.
This is the URL of the new thread: http://www.jotform.com/answers/516409
We will attend to it shortly. Thank you for understanding.
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JanReplied on January 1, 2017 at 11:04 AM
@certipma
Your reply on this thread is not showing. Please open a new thread so that we can assist you properly. Thank you.