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info Bartell TheatreAsked on May 3, 2023 at 9:12 AM
Those filling out my jotfom are getting an error when they try to enter a time into my form. I am using a configurable list *Time : time : 12
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Lyla JotForm SupportReplied on May 3, 2023 at 9:32 AM
Hi info Bartell Theatre,
Thanks for reaching out to us for help. I'm sorry you're having issues with this. I checked your form to see the issue with the configurable list widget, but everything was working properly. I filled out all necessary parts and entered the date and time for each section and I was able to submit the form without getting any errors. Check out my screencast below to see my results:
If it's not the form that you're having issues with, can you please share the Form URL so that we can check it and help you find a solution? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.
After we hear back from you, we'll have a better idea of what's going on and how to help.