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dannya484Asked on February 5, 2023 at 1:44 AM
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Mary JotForm SupportReplied on February 5, 2023 at 1:46 AM
Hi Danielle,
Please advise your users to clear their browser cache and cookies then try logging in again. If the issue persists, please ask for a screenshot of the error that they are getting and sent it to us by following our guide here.
Once we hear back from you, we'll be able to move forward with a solution.