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paula_paula774_PaulaAsked on February 3, 2023 at 5:37 PM
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Herbert_ZReplied on February 4, 2023 at 5:24 AM
Hi Paula,
Thanks for reaching out to Jotform Support. Can you provide the URL of the website so we can check? You may try to embed your form using an iFrame. It is designed to work on any web page. Since the form is displayed inside an iFrame, it’s less likely to cause conflict with anything on your website. To get the iFrame code, please follow these steps:
- Go to the Publish tab in the Form Builder.
- Click Embed on the left.
- Select the iFrame embed option.
- Lastly, click the Copy Code button to copy the code.
Give it a try and let us know if you have any other questions.
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paula_paula774_PaulaReplied on February 4, 2023 at 3:59 PM
This issue has stopped after a tech whitelisted me on my forms. we can close this ticket. if the issue occurs again after we re-embed the forms, i'll open a new ticket.