How to receive an SMS upon form submissions?

  • HarverNSW
    Asked on February 1, 2023 at 7:37 PM

    Is there a way to receive a submission to a phone number? via text

  • Bryan JotForm Support
    Replied on February 2, 2023 at 1:41 AM

    Hi Mark,

    Thanks for reaching out to Jotform Support. You can receive submissions via WhatsApp by integrating the Zapier into your form. Let me walk you through it:

    1. In Form Builder, click on Settings in the orange navigation bar at the top of your screen.
    2. In the menu on the left side of your screen, click on Integrations.
    3. Click on Zapier.

    1673254387 63bbd5f30b654  Screenshot 10

    4. Enter SMS Mas into the search box under Zapier Templates.
    5. Click on Use This Zap on the right side of the SMS Masivos with the description of WhatsApp messages.

    1673254524 63bbd67c83869  Screenshot 21

    6. Configure the Zap.

    1673254905 63bbd7f996829  Screenshot 32

    I also want to inform you that you can Turn on Notification in Jotform Mobile App on your mobile device. Another way to receive notifications on your mobile device is by checking if your mobile service provider supports the email gateway. If so, you can just format the email as number@serviceprovider.com and Set up Email Notifications.

    You can try using Webhook to receive an SMS upon submissions as well, but don't forget that Webhook requires API from your SMS Provider and a custom PHP Script that would send the message.

    Reach out again if you have any other questions.