Sending notification to multiple recipients

  • djkingham
    Asked on January 30, 2023 at 5:10 PM

    I want to add an email so that when someone submits my form, I get an email, but so does my co-worker. Is there a way to do that?


  • Sheena JotForm Support
    Replied on January 31, 2023 at 12:01 AM

    Hello Derek,

    Thanks for reaching out to Jotform Support. For paid accounts, you can add up to 10 recipient emails per notification. Sure, it’s easy to send Notification Emails to more than one person. There are two ways to do it. I’ll show you both ways:

    The first is to add a recipient to your Notification Email:

    • In Form Builderin the orange navigation bar at the top of the screen, click on Settings.
    • In the menu on the left side of the page, click on Emails.
    • To edit it, click on the Pencil icon on the right side of the Notification Email.
    • Then, under the Recipients tab, just enter a new email address.

    If you do it this way, the recipients can see each other's email addresses.

    bwy8hfzNsbqD3jI7rx3TkzheqFonrs3P8FY Q1TL Screenshot 10

    The second way is to add a new Notification Email:

    • In Form Builderin the orange navigation bar at the top of the screen, click on Settings.
    • In the menu on the left side of the page, click on Emails.

    DfuZ2zzI7owtuQ3bG7W5BA1Qmizc1IjJqbUoWvPl Screenshot 21

    • Click on Add a New Email, and choose the Notification.
    • Now, under the Recipients tab, just add a new email address.

    If you do it this way, the recipients can’t see each other's email addresses.

    e2NXbvpPQ82wGZ8Vwn7kAixYIluUnWn4 J7Svo0A Screenshot 32

    Reach out again if you need any other help.