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JacquedrAsked on December 14, 2014 at 9:27 AM
I have tried several times to downgrade my account to the free one, but it keeps saying I am still premium. Please adjust. THANKS!!
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Welvin Support Team LeadReplied on December 14, 2014 at 1:17 PM
Hi,
Your subscription is already cancelled and your account will be automatically downgraded to the free plan on December 17, 2014. The date that your first payment was made.
Thank you!