Need to close paypal account.

  • Cosby
    Asked on December 15, 2022 at 6:00 PM

    Need to close paypal account...Tablet does not have the same contacts your instructions have. Now what

    Page URL: https://www.jotform.com/help/336-how-can-i-cancel-my-paypal-subscription/
  • Mary JotForm Support
    Replied on December 15, 2022 at 11:53 PM

    Hi Cosby,

    Thanks for reaching out to Jotform Support. Were you not able to find Jotform on your list of automatic payments? Could you share with us your Jotform account?

    Once we hear back from you, we'll be able to move forward with a solution.

  • B841RT
    Replied on January 4, 2023 at 12:27 PM

    To change or cancel your pre-approval with JotForm Inc., log in to your PayPal account, go to Profile and click "My money". Update your pre-approval in the "My automatic payments" section.

  • Elbert_A Jotform Support
    Replied on January 4, 2023 at 1:52 PM

    Hi Cosby,

    Thanks for reaching out to Jotform Support. For confirmation, is B841RT the account you want to cancel the subscription with Paypal?

    Once we hear back from you, we'll be able to help you with this.