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nswaakAsked on October 23, 2014 at 2:56 PM
I have several people working on forms for an Oct. 30th deadline. As of this afternoon, they are no longer able to save additional uploads to previously created forms.
I just tried creating a new form and after creating it, I am no longer able to upload any additional files.
We need this fixed asap!
Natalie
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jonathanReplied on October 23, 2014 at 5:29 PM
Hi Natalie,
I made a test upload using your jotform http://www.jotform.ca/form/41954852996271 saved edit URL and I was able to use the form just fine.
are you saying that you cannot submit/saved the jotform in this manner?
I did not proceed with the submission because it will disrupt your saved data. But if you will give permission I am sure I will be able to submit the form with my own edited and uploaded data on it.
Please inform us if issue persist.
Thanks.
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nswaakReplied on October 24, 2014 at 8:57 AM
Hi Jonathan,
Exactly. When I tried to save a form with an newly uploaded file and then went back into the form, the file was not saved. This was a universal problem for all my users.
I changed the upload buttons from the single file upload to a multi-file upload button and that seemed to fix the problem for now. I will let you know if I get any more reports from my users.
Thanks!
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Jeanette JotForm SupportReplied on October 24, 2014 at 12:59 PM
Ok, we await for your comments. We are always here to help.