Share Settings: Form is in Public but still asking users to sign up or login to access the form

  • Iml_viva
    Asked on October 13, 2022 at 2:28 PM

    I choose the link to be public but how come my clients need to sign up before do the survey


    Jotform Thread 4455974 Screenshot
  • Richard_A
    Replied on October 13, 2022 at 2:51 PM

    Hello Iml_viva,

    Thanks for reaching out to Jotform Support. I'm sorry you're having difficulties with your form. I copied your form URL and paste it on my browser and I was able to access it without any registration. Check out the screencast below:

    b1HfP7c Screenshot 10

    I've also cleared your form cache to remove any minor bugs or glitches on your form. Please try it again and let us know how it goes.