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mtevelynAsked on October 3, 2022 at 8:32 PM
Hello,
Just wanting to know why my form the Collins cup forms says it is over quota when our monthly subscription has renewed which means there shouldn't be a quota? And also we have other forms where we have much more submissions and can still use the form
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Kris JotForm SupportReplied on October 3, 2022 at 9:11 PM
Hello Courtney,
Thanks for reaching out Jotform. We’re sorry if you’re having trouble with this on your form. I’ll do my job to help you.
I recalculated the form submissions on our system, kindly check the form again.
I cleared the cache of your form for additional precautions and this fix glitches on forms. You can also perform a clear cache of your forms on your end by following the guide from this link.
Give it a try and let us know if you have any other questions.