-
StephanieAsked on September 14, 2022 at 8:16 PM
I've disabled a date range and it has allowed a few people to pick the disabled dates. Any idea why that would be?
-
Sigit JotForm SupportReplied on September 14, 2022 at 10:00 PM
Hello Stephanie,
Thank you for reaching out to Jotform Support. There are several forms under your account. If you can share the link to your form, We can check it out and see what’s going on. This guide will show you how to find your form URL.
Additionally, I've cleared your form caches that can fix some peculiar issues with your forms. Can you try it again and see how it goes?
Once we hear back from you, we'll be able to move forward with a solution.
-
briarcovekennelsReplied on September 15, 2022 at 3:01 PM
Hello,
I had one submission at 10:22pm EST last night that was able to choose blocked dates.
Here is the link to the form: https://form.jotform.com/71975963919174
Thanks,
Stephanie
-
Chris_L JotForm SupportReplied on September 15, 2022 at 4:16 PM
Hi Stephanie,
Thank you for getting back to us.
I tested your form but couldn’t replicate the issue, I am unable to select the blocked dates. Take a look at the screenshot below to see my results:
Sometimes this kind of issue is temporary and it resolves itself. Can you give it another try and let us know what happens? If you're still having the same problem, we'll do a more in-depth investigation and work on finding a solution.
Reach out again if there’s anything else we can help you with.
-
briarcovekennelsReplied on September 19, 2022 at 11:28 AM
Hello,
We had a reservation come and they were able to choose 9/27 as their incoming date and another one came in with an incoming date of 9/30.