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adatshalomAsked on September 9, 2014 at 8:02 AM
I just want to let you know that you do a phenomenal job with the Support Forum. I have had many questions answered (sometimes I had to change my search, but rarely) with full explanatory detail for making the fix in question. I don't think I have ever used software where the support was this good. The more I use JotForm, the more powerful it appears to be, but it is so simple to use on the surface!
thanks!
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eiermannReplied on September 9, 2014 at 8:16 AM
I agree. Sometimes I just asked a question and some JotForm developers already wrote the code in the answer. This is really impressive and I have never seen this kind of support anywhere else, even not if I am premium customer.
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Jeanette JotForm SupportReplied on September 9, 2014 at 5:28 PM
@adatshalom and eiermann
We greatly appreciate your feedback. Our support team is really passionate providing their best answers and help as much as we can. Glad to know your customer experience with us was good.