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cwillotAsked on August 29, 2014 at 4:59 AM
Hi,
USERNAME : cwillot
I have cloned a form and I need to use the former alias for the embedded link (because it has already been spread by email).
http://www.jotformeu.com/cwillot/en1090
But into the cloned form, the system mention the alias is already in use ... though I have deleted the former form ...
Thanks for your support.
Kind regards,
Cédric W.
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KadeJMReplied on August 29, 2014 at 10:39 AM
You are probably trying to use a Custom Url that has already been used. So because of that it is telling you that you cannot use it again.
I found you have this form http://www.jotformeu.com/cwillot/en109d. Was this the form you were trying to use that for? I noticed this one ends with "en109d".
Was this the same form you were trying to clone from another account? Or can you please provide us with a link to the form that you were trying to copy this from?