Problem with file upload field

  • pauljones92
    Asked on July 24, 2022 at 10:54 PM

    Hi there,

    Is there a reason the file loading widget at the end of this form is not working any more in this form?

    https://www.jotform.com/build/222011335719851

    Regards,

    Paul


  • Bojan Support Team Lead
    Replied on July 25, 2022 at 3:18 AM

    Hello Paul.

    Thank you for contacting Jotform support.

    Can you please clarify, are you referring to the file upload field Please upload a picture of the front your drivers licence (PNG or JPEG file)? I have tested the field, and couldn't replicate any problems. Can you please let us know what the problem is exactly? Do you get any error messages when trying to upload files? If you do, it would be really helpful if you could share a screenshot of the error with us so we could better understand the issue.

    As soon as we hear back from you, we will be able to assist you further.

  • pauljones92
    Replied on July 25, 2022 at 3:20 AM
    Thanks Bojan.
    Great news . thanks.
    Perhaps its just my Mac.. Ill try further on other machines we have here.
    Regards,
    Paul
    ...