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leilanir24Asked on August 19, 2014 at 5:46 PM
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jonathanReplied on August 19, 2014 at 7:14 PM
Hi,
Please confirm that you are not using any custom URL Name on your form before we can proceed changing your username from leilanir24 to navigatorohio
I already check the new username navigatorohio and its available.
We are just want to make user you are not doing this on your form
http://www.jotform.com/help/261-How-to-create-a-Custom-URL-of-a-form
because changing the username will break the custom URL named forms.
Thanks.