Email: Remove PDF file download link

How to disable the pdf download link and just use pdf attachment in the email?

Hi jluo605,

Thanks for using Jotform. Yes, you can attach form submissions as PDF files to Notification Emails. Let me walk you through it:

• First, if you don't have any PDF documents yet, you'll need to create one. Just click on the Tools menu in the left top corner and click on PDF Editor.
• Enter a name for the document and choose a layout.
• Now, click on Create.

• After creating it, go back to Form Builder and click on the Settings tab in the orange navigation bar.
• Click on Emails in the menu on the left side of the page.
• Hover over the Notification Email element and click on the Pencil icon.
• Click on the Advanced tab.
• Toggle PDF Attachment to the On position, and choose the PDF file you created.
• Now, just scroll down the page, click on Save, and you're done.

Give it a try and let us know how it goes.

Hi Leonidas,

Thank you for your quick responds...I know how to enable the pdf attachment...BUT don't want the download link in the email. How can I take off the link for pdf file?

Thanks,

John

Hello John,

Thanks for reaching out to Jotform Support. To clarify, do you want to remove the pdf attachment that was sent in the email notification? If so, let me show you how:

• Go to your form.
• In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
• Click on Emails on the left side of the screen.
• Select notification.
• Then, turn off Send Uploads as Attachment and PDF Attachment

Give it a try and let us know if you need any more help.

I want pdf attachment, but don't want the downlink link in the email...

Hi jluo605,

Thanks for getting back to us. Can you share with us a screenshot of the email that shows the download link of the PDF file of your form? Check this link for your guide on posting screenshots in the support forum. I have checked your account and seen that you have created forms on your account. Can you share with us the URL of the form involved that is attached to the download PDF link? Please see this link on getting the URL of the form.

If you are pertaining to the Autoresponder Email that is being sent to the user after they filled out your form, you can manually remove the download PDF link from the email content. See the screencast below on how to do it:

1. On the orange navigation bar, go to the Settings.
2. Choose the Emails from the left panel.
3. Click on the Pencil icon on the Autoresponder Email.
4. On the Email content, remove the PDF link.

If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

Once we receive your response, we'll be able to help you with this.