How can I give approvers the option to add a message to the person who submitted the form

  • Shire_Gingin
    Asked on June 24, 2022 at 4:07 AM

    I'd like for approvers to be able to tell submitters what they need to do in order to reach approval status.

    Jotform Thread 4119548 Screenshot
  • santos Jotform Support
    Replied on June 24, 2022 at 4:16 AM

    Hi Shire_Gingin,

    Thanks for reaching out to Jotform Support. Adding approval comments without the login option was temporarily disabled for approvers so that we could perform some security and stability improvements.

    The option has now been enabled again. Approvers can comment without login to the account. We're sorry if this caused you any difficulties. 

    Please see below:

    mTlM9Y8Y XnOD4H2x6QkLLuufC5bV1udykXOtlsW Screenshot 10

    Thanks for your patience, we appreciate it.