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service@21vek.byAsked on July 30, 2014 at 2:47 AM
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Ashwin JotForm SupportReplied on July 30, 2014 at 4:43 AM
Hello,
I'm sorry for the trouble caused to you.
You want to edit your submission records. Is that correct. I did check your form's submission page and I am unable to replicate the issue you are having. The edit and delete button seems to be displayed correctly. Please check the screenshot below:
I would suggest you to clear your browser cache and see if that solves your problem. The following guide should help you in clearing browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache
Hope this helps.
Do get back to us if the issue persists.
Thank you!
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service@21vek.byReplied on July 30, 2014 at 5:00 AM
We clear the cache, but botton does not appear.
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service@21vek.byReplied on July 30, 2014 at 5:04 AM
Incognito also is not shown
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jedcadornaReplied on July 30, 2014 at 6:14 AM
You are currently accessing the form in service@21vek.by account right? The form you are trying to access is from yulina account and that doesn't allow you since you only have a view permission.
In order to edit a submission from service@21vek.by account you need an edit permission from yulina account.
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service@21vek.byReplied on July 30, 2014 at 6:34 AM
Oh... yes! thanks!!!