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scno2022Asked on May 24, 2022 at 3:29 PM
in my form: https://form.jotform.com/221282800734046 I am sending an email that arrives very well, all the data except the image of a QR code that is included {typeA42}, what could be the problem?
Greetings and thanks for attention
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Jovanne JotForm SupportReplied on May 24, 2022 at 9:04 PM
Hello scno2022,
Thanks for reaching out to Jotform Supprot. Could you please try to disable the requirement to Login to View Uploaded Files and see if that can fix the issue? It's easy to do, but we'll need to do that on the Desktop version of Jotform because it's not available yet on the Jotform Mobile App. Let me walk you through it:
- Login to your Jotform account.
- Hover your mouse over your Avatar/Profile picture on the right side of the screen.
- In the dropdown, click on Settings, or click on this link to go directly to your Settings page.
- On the Settings page, scroll down to the Privacy section and uncheck the box next to Require Login to View Uploaded Files.
Give it a try and let us know if you need any help.