How to send a cancellation email to a guest after approval

Also, is the a way to send a cancellation email to a guest? How would I do that?

Hello,

To assist you correctly, may we ask for additional details regarding this requirement? If a user cancels, do you want other users to be notified?

If, in any case, I have misunderstood your concern, please do not hesitate to let us know and give us more details about your requirements.

Users cannot cancel themselves I will cancel for them. How can I cancel their appointment without deleting the submission all together?

How can I change this to cancelled?

Hello purestformdesigns,

Thanks for getting back to us. Unfortunately, it is not possible to change/edit the Approval Status. If you'd like to send a cancellation email to the guest after the submission has been approved, I would suggest adding a Send Email button on your Jotform Table. Doing that is easy. Let me show you how:

• First, create an Autoresponder Email for the cancellation email that you would like to send.
• Once the Autoresponder Email has been created, go to your Jotform Table by clicking the Form Builder menu at the upper left corner of your screen beside the Jotform logo.

• On the Jotform Table, scroll to the right and click on the +Add column button.

• Click on the Buttons tab, select Send Email, and click on the Next button.

• Enter the Column Name and click on the Next button.

• Select the Autoresponder Email you created and click on the Create Column button.

• And then you'll be able to see a new column that will allow you to send the emails to the guest.

That's it. Let us know if you have any other questions.