I can't open the link of my QR code.

  • Nuria
    Asked on April 21, 2022 at 4:37 AM

    Hi, I need to present my negative test in the airport and my link to the QR is unfortunately not working. Could you please help me on this?thanks so much

    Jotform Thread 3952302 Screenshot
  • Marlon_T Jotform Support
    Replied on April 21, 2022 at 4:40 AM

    Hello Nuria,

    Thank you for contacting Jotform Support. We apologize for the inconvenience it has caused you. Could you please provide the form link? Have you tried checking your email or did you receive a confirmation after filling out the form?

    We're awaiting your reply and looking forward to assisting you further.

  • nuria
    Replied on April 21, 2022 at 5:56 AM

    Hi it`s not working from the link and nor from the mil received.


  • KrisLei Jotform Support
    Replied on April 21, 2022 at 6:05 AM

    Hi Nuria,

    It seems that you have filled in an online form that is created in Jotform. Unfortunately, we can't assist you further as we can't retrieve any information regarding your request.

    However, please reach out to the form owner or verify their contact information from their website to assist you further.

    Thank you.