QR Code not showing in email

  • Bailin_Goh
    Asked on April 18, 2022 at 7:44 AM

    Hi, i used the dynamic qr code widget. I submitted the form. However, the QR code shows a broken image link in my email. Any idea how to get it to show? Thanks

    Jotform Thread 3942348 Screenshot
  • Rene JotForm Support
    Replied on April 18, 2022 at 8:01 AM

    Hello Bailin,

    Thank you for contacting Jotform Support. To show the QR code on Autoresponder email, you will need to uncheck the Require log-in to view the uploaded files on your My account settings as shown in the screenshot below:

    1650283166 625d529ec5137  Screenshot 10

    Here's the result of my cloned form:

    1650283283 625d53137941a  Screenshot 21

    If you have any further questions, please let us know.