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FocusedMarketingAsked on June 2, 2014 at 1:11 AM
Hi,
I have two forms that I am trying to get to do the same thing with just different inputs.
1. http://form.jotformpro.com/form/41520565367960 I have two conditions set-up with Insert Text Or Mathematical Calculation into field for the condition type. If someone selects they have registered or haven't registered someone for the event, a certain price will populate into the the Your Price field. See attached for conditions. When I click a different response, the page freezes and crashes for some reason.
2. http://form.jotformpro.com/form/33100122021931 I m trying to do the same thing, but the page crashes. Same conditions just different numebrs being inputted.
Any help is appreciated. Thanks!
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Ashwin JotForm SupportReplied on June 2, 2014 at 5:15 AM
Hello FocusedMarketing,
I did check your form and I was able to replicate the issue you are having.
Upon taking a closer look at your conditions, I found that along with the amount you are also trying to inser the field name and that makes your page crash. Please check the screenshot below:
I cloned your form and deleted the field name from the condition and that seems to have resolved your issue. Please take a look at the following cloned form: http://form.jotformpro.com/form/41521888907969? Feel free to clone this form for a closer look. The following guide should help you in form cloning: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL
Hope this helps.
Do get back to us if you have any questions.
Thank you!